House used in Dr Finlay’s Casebook awarded top B&B accolade

A bed and breakfast made famous by TV drama Dr Finlay’s Casebook has won a top award for quality from Scotland’s national tourism organisation.

VisitScotland's Regional Director Neil Christison hits a few shots on the Arden House putting green alongside owners Dawn and Gary Pringle

Photograph by: VisitScotlandNeil Christison hits a few shots on the Arden House putting green alongside owners Dawn and Gary Pringle

Arden House in Callander has been awarded a four-star gold accolade in VisitScotland’s prestigious Quality Assurance (QA) programme.

The Victorian home serving as the home of Doctors Finlay and Cameron and their housekeeper Janet on the popular 1960s show which followed the life of the doctor’s office with Callander doubling for the fictional town of Tannochbrae during the late 1920s.

These days the B&B, which features its own putting green and is surrounded by stunning scenery with the beautiful Bracklinn Falls sparkling nearby, is home to Dawn and Gary Pringle who have owned the property since 2012.

The gold award highlights establishments that strive to exceed customer expectations on an on-going basis, while taking an innovative and proactive approach to customer care.

Robert Struthers, Bracklinn Falls, CC-BY-SA-2.0

Photograph by: Robert Struthers CC-BY-SA-2.0Bracklinn Falls

Dawn Pringle said: “We are delighted to receive the four-star gold award and really proud to have this recognition. We strive to provide guests with a unique and memorable stay at Arden House and this award shows that our hard work is paying off,” said Dawn.

The Quality Assurance is about more than just the ‘stars’ on the door – it’s about driving-up quality and delivering an experience that meets, and exceeds, guest expectations to ensure Scotland is a must-visit, must-return destination.

“Arden House is a fantastic example of the quality experience on offer in Callander and the wider Stirling area,” said Neil Christison, VisitScotland Regional Director.

“It’s no surprise that Dawn and Gary’s hard work and commitment to providing a quality service is being recognised with this prestigious award.”